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  • On Oct 13, 2020
    Stacey from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are planning a trip to Disney World in Jan. 2020. If I purchase my park tickets now, and something should occur that we are unable to make it to FL due to Covid-19 restrictions or illness, are we able to receive a refund for our tickets?

    Hi Stacey!

    Thanks for stopping by the planDisney Panel! I can totally relate to your question. Without a doubt this pandemic has caused many of us to modify or cancel travel plans. For the most part, theme park tickets are non-refundable.   If you were to purchase the tickets and had to cancel your travel plans, you would  have to contact the Disney Reservation Center at (407) 566-4985 to discuss the options. I apologize for not having a more concrete answer as the information is constantly changing as we weather the storm.  I would recommend that you also familiarize yourself with this page as it contains the most up to date information on the re-opening of the theme parks: Parks and Tickets: Know Before You Go. 

    Did you know?: From time to time, the Walt Disney World Resort has special offers for rooms and tickets. Be sure to check these out by visiting this page: Special Offers, Deals and Discounts. 

    It has been a pleasure assisting you Stacey! Please feel free to send me any other questions you may have!

    ~Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

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