Sleeping Beauty Castle
  • On Feb 9, 2023
    Renee from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are planning a special trip for our 14 year old special needs daughter. In order to be prepared and to have options I would like to speak to guest services. Can I be connected with a live person?

    Good day, Renee! 

    Thanks for stopping by planDisney with your question! 

    The Disneyland Resort is committed to ensuring accessibility for all visitors. One solution available to Guests is Disability Access Service (DAS). This service provides Guests with a return time for attractions. It can be helpful for those that may be unable to wait in the standard line. Eligible Guests can pre-register for DAS Advance virtually as soon as 30 days in advance of their park visit, but no less than 2 days before arrival. Alternatively, a Guest can register for DAS in person on the day of their visit. 

    If you register prior to your arrival, you will speak with a Cast Member via video chat. Plus, during your initial registration call, you’ll be able to work with a Cast Member to pre-select up to 2 experiences per day of your visit. Then upon arrival, you can select additional return times right from the Disneyland Mobile App, or ask a Cast Member at any Guest Relations location to select a return time for you and your daughter. 

    Please enjoy your magical vacation to “The Happiest Place on Earth!” And, come back to planDisney if you have more questions! 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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