• On Aug 23, 2017
    Sarah from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we are planning a short trip in September and staying at Saratoga Springs. I want to surprise my family by ordering a few gifts ahead and having them in our room upon check in. Is it possible to order from shop Disney online and have it delivered?

    Greetings from your neighbor to the south, Sarah!

    And welcome to the Disney Parks Moms Panel. I love the Shop Disney Parks App! In fact, I placed an order this morning - I found super cute resort-specific postcards for only $1.95, Saratoga Springs Resort was also available.

    The Shop Disney Parks App does offer limited availability for resort hotel delivery, but it will depend on the item(s) you are purchasing as not all items on the app qualify for delivery.

    You can request resort delivery beginning two days prior to your check-in date until 3pm two days before your checkout date! Use the following steps on the app to see if your desired items are available for resort hotel delivery:

    • Select the "Order Now" option on the item you'd like to purchase. 
    • At the top of the Review & Purchase screen, you'll see Home Delivery with your address, underneath in blue will be the "Edit delivery options," select it.
    • On the next screen you'll see your home delivery address and then the Resort Hotel Delivery option. If you are within the timeframe for resort delivery and your item qualifies, you'll be able to select this option! 

    Another pixie-dusted offering is the fantastic services of  Disney Floral & Gifts. You can create a customized gift basket to have delivered, or choose from their current selection of pre-made options. Last year I had the monogramed Disney Family Treat Tote delivered to our room - we still love using the tote bag that came with it for our park days. 

    I hope this information is helpful, Sarah! Please let me know if you should have any additional questions as you continue planning, you can reach out to me directly. 

    Your magical vacation is almost here! 


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Meet the Panelist: Faith, South Carolina

Hi, doers & dreamers! I am a wife and mother of three active children and we are always on the go. We look forward to our Walt Disney World® Resort vacations as a way of slowing down and reconnecting while still maintaining our active lifestyle. Whether your family wants to take it easy by a resort hotel pool, or speed up during a runDisney race event, I am your planning expert!  Learn More About Faith

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