Special Needs Family with Mirabel; girl in costume; Encanto
  • On Jan 28, 2024
    S from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! Planning to purchase tix for a group of us for my 50th bday (!), but there is a possibility a few will not be able to make it. If I need to cancel their tickets the day before, what can I do with the credit? Do I have to rebook for the no-shows? Thx!

    Hi friend! Welcome to planDisney.

    Currently, to enter the parks Guests need both a valid admission ticket and a theme park reservation. It does happen sometimes that Guests aren't able to attend when they'd hoped to do so. Any theme park reservations that will go unused can be canceled. According to the terms of purchase, an unused ticket is not eligible for a refund or credit. But don't worry! Instead, you'll be able to modify the theme park reservations for any Guest who doesn't use their ticket to another available date and park prior to the ticket's expiration. I'm happy to walk you through how to modify an existing theme park reservation.

    First, navigate to the Disneyland Resort website. Hover over "My Disneyland" on the top right side of the homepage. Select "Ticket and Reservation Details" from the drop-down menu. On the next page, scroll down to the "Make or Modify Park Reservation" button. This is where you'll begin the modification process, which will include selecting which Guests to modify and what day and park you'd like to reschedule the reservation for.

    Celebrating a big birthday at Disneyland Resort is my favorite way to mark the occasion! We celebrated birthdays and unbirthdays aplenty in the parks in our family. You and your big party will have the best time ever, made all the merrier by being in the Happiest Place on Earth with your loved ones. Be sure to get lots of photographs to preserve the memories. Disney's PhotoPass Service lets everyone be in the photo, and the photographers are pros at capturing your happy moments.

    Have the happiest birthday!

    Elizabeth
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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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