• On Nov 7, 2020
    Laura from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like a planning packet and video sent to me. I was on hold for half hour tonight with Disney operater she gave me a web address to get my video but I’m having no luck. Please help me !

    Welcome to planDisney, Laura! I'm so excited to hear that you're planning a trip to Walt Disney World Resort! We all need a little bit more magic in our lives, especially this year, right? Dreaming about your vacation is going to be super fun for you and your family, and I'm happy to tell you where to get started.

    Laura, I'm pleased to tell you that all of the information that you need to plan your vacation is available online for you! Physical planning packets and DVDs haven't been sent for several years now that all of those resources are available right at your fingertips whenever you want. This page has everything you need to start planning, and the links are in the order of decisions that you need to make! You'll start by choosing your vacation package, which includes your Resort Hotel and your Theme Park admission, and then you're off to the races planning all the fun things that your family wants to do. If you want to check out some videos to help you arrange all the pieces of your magical trip, planDisney has got you covered! My fellow panelists and I have made dozens of videos about every aspect of vacation planning from the ins and outs of the My Disney Experience app to how to spend your day at Toy Story Land, so be sure to check those out when you're dreaming about your trip.

    Have a magical day, Laura!

    Jessica
thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a data scientist and lifelong Disney enthusiast who’s been visiting Walt Disney World Resort since I was a baby. My Disney travel style combines stunning lounges and world-class dining with the joy of hidden entertainment gems and my all-time favorite attractions. Whether it’s a foodie-focused couples' getaway or a fabulous girls' trip, I believe the magic starts with planning, and I'm passionate about crafting unforgettable adventures. Learn More About Jessica

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