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  • On Feb 13, 2020
    Melissa from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello! Planning our first trip to Disneyland! We are familiar with WDW, so were surprised when told we won't get our tickets until we check into our hotel. Is this because we used a travel agent? Can we link our tickets once received to the app?

    Hey, howdy, hey, Melissa! 

    Yeehaw! Your first Disneyland Resort vacation will be here before you know it. I’m excited for you to get a chance to experience "Walt Disney's Original Magic Kingdom." Don’t forget to pick up a complimentary "1st Visit" button from one of the Guest Relations locations.

    When booking Disneyland Resort Vacation Packages, it is standard to have your included theme park tickets delivered to you when you check in to your hotel. That way you won’t have to worry about tickets being lost in the mail. This is the same whether you book your Vacation Package through an authorized travel agent or directly through the Walt Disney Travel Company.

    Of course, this is a bit different than we are used to when visiting the Walt Disney World Resort. The Disney FastPass+ service available at the Florida theme parks allows Guests to pre-select some attraction return times up to 60 days in advance. At Disneyland Park and Disney California Adventure Park, the complimentary Disney FASTPASS service is available for Guests to make same-day FASTPASS selections at the various FASTPASS distribution kiosks for each attraction that features FASTPASS. Guests who purchase Disney MaxPass to add on to their tickets, either all at once with the ticket purchase or Vacation Package or one day at a time, may use the Disneyland app to choose available FASTPASS times as soon as they have their tickets scanned into the park.

    Tony’s Tip: You may scan your tickets into the Disneyland app as soon as you receive them at hotel check-in. If your hotel’s normal check-in time is later than your arrival time, you may still pick up your tickets as soon as you arrive. That way you can maximize the magic every day of your vacation.

    Have a rootin' tootin' time at the Disneyland Resort, Melissa. Please stop by the Disney Parks Moms Panel again with any more questions you may have.

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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