EPCOT; Mother and Son; Spaceship Earth
  • On Nov 21, 2009
    Audrey Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Planning a family trip to WDW using Pop Century. Can we get a first floor room due to grandparents disabilities? Not using wheelchairs, but stairs can be a problem.

    You are welcome to make a room request. While requests are not guaranteed, Disney does make every effort to accommodate guests, particularly those with medical needs.

    Making a room request is a two-step process. First, call Disney reservations at 407-W-DISNEY and have them make a note on your file. Then, about a week before your trip, you should follow up with the hotel itself. Moms Panelist Bret does a great job explaining how to do this HERE.

    You should also know that there are elevators in all the buildings at the Pop Century resort. Even with a second floor room, you can avoid taking stairs.

    Good luck and enjoy your visit to Walt Disney World.
thumbnail image for Erin

Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.