• On Jun 8, 2021
    Keith from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am planning a Christmas 2022 at the Floridian. I need to talk with member services to make sure I do all the right point moves. The line has been busy or no one available for days now. Please contact me

    Hello and thanks for bringing your question to planDisney, Keith! 

    As a fellow Disney Vacation Club Member let me also say, "welcome home!" Keith, I too have experienced the high call volumes lately and inability to chat with a Disney Vacation Club guide. Recently I needed to speak with someone about an upcoming vacation and it took me a few days and multiple tries to make contact. It certainly makes me wonder if Stitch has infiltrated Disney Vacation Club and is insistent on making mischief! That rascal!

    Since your conundrum involves Vacation Point usage, I encourage you to keep trying to contact Member Services through the phone number. There is also an option to email Disney Vacation Club directly which I will include HERE

    Keith, while I don't have the Fairy Godmother skills to help with your specific concern, I will be wishing on a star for you that you're able to get through to Member Services quickly to ensure your holiday at The Villas at Disney's Grand Floridian Resort & Spa is Magical. 

    If you have additional questions, please come on back to planDisney.

    While this IS a bit premature let me wish you Happy Holidays! 

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Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

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