Mickey Mouse with Special Needs Guest
  • On Apr 22, 2024
    Tracy from Shropshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We’re planning to come back next year will we be able to get das for my son Who’s 24 with Down’s syndrome we have used this service before and was just wondering if we are still able to use the service

    Hello Tracy!

    Welcome to planDisney! Congrats on coming back again to "The Most Magical Place on Earth!" I dream of continuing to visit Walt Disney World Resort with my adult children and experiencing how each year memories made are still special. 

    So many people have been visiting planDisney with questions about the Disability Access Service (DAS) and I hope that I can provide some help. The Disability Services team recently announced greater efforts to show the variety of services that are provided to guests with all kinds of disabilities. DAS is just one service of many that could benefit your son. I cannot theorize if your son is still able to qualify as every guest who is interested in disability services is encouraged to have an interview with Cast Members. Everyone is evaluated individually and no blanket approval is given. Since you are an International guest the interview will have to occur once you arrive in the United States. Since you are arriving later in the year, I suggest you visit this registration page when you land on US soil. This link and conversation can only work in the United States. You can do this no more than 30 days before you arrive. Make sure you are logged into your My Disney Experience Account and have your son with you. While I cannot guarantee that you will qualify for DAS, I can guarantee that the Cast Member who you speak with will address your issues and find solutions to make your trip easier for your son.

    The Accessibility Planning Guide & Recommendations provided by Walt Disney World Resort is a great resource. I love that it lets you know Rider Switch is available to all who may have difficulty experiencing a certain attraction when other guests want to enjoy it. I have used this service with my son who has anxiety with no problems and love that it lets everyone enjoy their day. 

    I hope this helps and if you have any questions please feel free to let me know!

    Happy Planning!
thumbnail image for Nimmy

Meet the Panelist: Nimmy, New York

Hey, it's Nimmy from New York! Just like my guy Jiminy Cricket I am your wisecracking and helpful guide to making the best decisions for your Disney vacation! My husband and I work very hard to journey to our favorite place on Earth, Walt Disney World Resort, as much as we can. We have traveled as just adults, with babies, kids, teenagers, and senior citizens. We have seen so many characters, eaten at amazing places, and consumed a ton of Dole Whips. So "give a little whistle" and let me be your guide! Learn More About Nimmy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.