Hi, Iris! Welcome to planDisney!
I'm so sorry your flight was canceled. That's not a very magical start to your vacation. But Hakuna Matata, Iris! No worries! I'm sure you'll be on your way to the Walt Disney World Resort before you know it!
You might be able to
change the dates of your vacation in your
My Disney Experience account. Just log in and go to "My Plans," then find your Disney Resorts Collection hotel reservation. If it's able to be modified online, you'll see a box that says "Change Reservation." On the next page, look for "Travel Dates" and a link that says "Change." Click there to see if you can adjust your dates.
You'll also need to change your theme park tickets and reservations, which is really easy to do in your account! Back on your "My Plans" page, go to your tickets and select "Change Tickets." That's where you can modify the type of ticket you have, change your options, or change your dates. Do note that if there's a difference in price for your new dates, you'll be able to pay that when you finish making your changes. Next, you'll see the
Disney Park Pass reservations for each day of your trip. Click on "View Details" and then choose "Modify Reservation" for the dates you need to change. Your new information should show up in your plans, and you'll be good to go!
If you can't change your Resort hotel reservations online, you'll need to
give Guest Relations a call so a friendly Cast Member can take care of it for you.
I'm wishing on a star that you'll be taking flight to the Walt Disney World Resort very soon, Iris! Thank you so much for stopping by to see us here at plan Disney, and have a magical vacation!
Keep Disney Dreaming,
Kathy K.