Family on deck
  • On Sep 9, 2020
    Vanessa from OH Asked

    Hello planDisney Panel! Our next cruise sails out of Miami in January. Hoping to use DCL ground transportation from port to airport. Do you know if the busses have wheelchair lifts like the one used at Port Canaveral or to the Resorts? Thank you!

    Ahoy Vanessa!

    So excited to hEAR about your Disney Magic sailing with Marvel Day at Sea. Like the Avengers, I’ll bet your crew can’t wait to assemble for this Western Caribbean itinerary with stops in Cozumel and Castaway Cay.

    As you already know, Disney Cruise Line does offer ground transportation to and from Miami International Airport and PortMiami. To arrange for a wheelchair accessible lift on and off the buses, contact the Special Services team. They take great pride in making sure you and your travel party have a MARVELous experience from start to finish. And we know how important starting a cruise adventure off on the right foot is! 

    Guests with special needs are asked to complete and submit the Special Services Information Form at least 60 days before the start of their vacation or simply contact the Special Services team at (407) 566-3602 or SpecialServices@disneycruise.com. Keep in mind that Disney Cruise Line cannot guarantee all requests will be honored, but you can rest easy knowing that they will do their very best to accommodate your superhero party.

    Did you know that Disney Cruise Line also offers Port Adventures that are accessibility-friendly? Check out the list of offerings and make any requests for these Port Adventures with Special Services...it’s a snap! (Sorry Thanos, not that kind of snap.)

    Summon your powers and message us at planDisney with more questions, Vanessa. We are always ready for a new planning mission!

    Sherry
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Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

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