resort polynesian castle monorail
  • On Aug 29, 2022
    Russell from Fife Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We plan on visiting in October 2023 and I have been trying to book two separate rooms but there is no option to do this, is there any reason why or do we need to make two entirely separate bookings ? If this is the case then can we still request adjoining

    Hello Russell, and welcome to planDisney!

    As the proud parent to 4 now fully grown-up Mouseketeers, and also as the current UK-based planDisney Panelist, I'm able to completely and utterly relate to your wish to make reservations for 2 x adjoining, or even connecting rooms at a Disney Resorts Collection hotel.

    I thought it might be useful for you to know that when I'm making Walt Disney World Resort reservations for my own family, I prefer to place a request for connecting rooms which are 2 x rooms with an internal connecting door, rather than adjoining rooms which are 2 separate rooms, either next door to each other, or indeed located very close by. 

    Russell, I'm more than happy to share that in my own experience it is indeed possible to make reservations with the UK-based Walt Disney Travel Company for a holiday where your accommodation needs are best met within 2 or even more Disney Resorts Collection hotel rooms. 

    However, it might be good to understand that at this time, Guests are unable to book multiple rooms under just 1 reservation reference number; you will be required to make separate bookings for your family.

    To enable you to make the most appropriate choices for your lovely family, my best suggestion would be for you to speak in person with a Cast Member.  Knowledgable Cast Members will be delighted to assist by helping you make your holiday package booking, and in doing so, can also place a note on your booking with a request for adjoining rooms.

    To connect with a Cast Member, simply go ahead and dial the UK freephone number for Disney Resort Hotel Reservations contained within this handy Walt Disney World Resort Phone Directory. 

    And lastly, it's always worth bearing in mind that requests can never be guaranteed at Walt Disney World Resort.  Please know Cast Members will always do their very best to try and accommodate each family's particular needs based on current availability, and any operational needs.

    Russell, if you should have any additional questions or enquiries concerning your October 2023 plans to holiday at Walt Disney World Resort, then please do drop back to me here at planDisney.

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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