Photo of the exterios of the France Pavillion in Epcot
  • On Oct 25, 2021
    Traci from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to plan a trip to Disney World. How can I set up a time to talk with a cast member to book the trip. I have Expired Tickets from 2020 that I was unable to use that I would like to use toward the new trip.

    Welcome to planDisney, Traci!

    Thank you for visiting us today with your very first question! You have come to the right place for tips and advice to make your Walt Disney World Resort vacation even more magical! 

    Unfortunately, I had travel plans that were impacted by the pandemic last year and unused theme park tickets that expired on September 26, 2021. I am happy to share that you can apply the value of your wholly unused ticket toward purchasing admission for a future date. I have just recently used the amount I originally paid for my expired tickets to buy tickets for Disney Very Merriest After Hours at Magic Kingdom Park.

    To purchase new tickets and book a stay at a Disney Resorts Collection hotel, please get in touch with our friends at the Disney Reservation Center at (407) 934-7639. At this time, all Guests ages three and up are required to have both valid tickets and a theme park reservation for the same park on the same date, so before buying tickets and selecting the dates of your visit, be sure to check Theme Park Reservation Availability to plan accordingly.

    It was a pleasure answering your question, Traci! I hope this helps you while planning and that you have a magical visit to the Walt Disney World Resort!

    See ya real soon!
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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