Ear Headbands; girls; emporium
  • On Jul 28, 2024
    Kathleen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Plan Disney says I can have my purchases in the parks delivered to my hotel room but when we stayed at the Grand Californian they delivered it to the gift shop and we had to pick it up there. Are all hotels like that?

    Welcome back to planDisney, Kathleen!

    I'm so excited to hear you have an upcoming vacation planned at the Disneyland Resort! Trips that include a stay at one of the Disneyland Resort Hotels are my favorite. The proximity, Early Entry to the Theme Parks, and magical theming will leave you enchanted from check-in to check-out.

    Unfortunately, the service of having merchandise purchased in the parks sent to your Disneyland Resort Hotel is no longer available. I apologize if this is not the news you were expecting. Despite this, I have a few suggestions for you to consider:

    • Schedule your shopping around the time you plan to return to your hotel room. This way, you can avoid carrying your merchandise throughout the day.
    • If you plan on staying in the parks all day and want to lighten your load, Locker Rentals are available inside each park, and in the Esplanade, the area between both parks.
    • Ship select merchandise to your home! This is an excellent option if you are running out of room in your suitcase or are purchasing a large or fragile item. Simply inquire with the Cast Member at the register.
    Tip: Save time in line and use the Disneyland App to pay for your merchandise at participating stores across the Disneyland Resort. To do it, open the app, tap the + icon, and select Merchandise Mobile Checkout.

    Did you know that retail stores on Main Street, U.S.A., and Buena Vista Street stay open for an hour after the parks close?

    Kathleen, I hope this helps. Please don't hesitate to visit us again if you have any other questions. I wish you the happiest stay at The Happiest Place on Earth!

    Your Pal,
    Alejandra
thumbnail image for Alejandra

Meet the Panelist: Alejandra, California

Hola from California! I am a lifelong Disney fan, wife, and mamá. I planned my first Disney vacation at thirteen and have not stopped since! Being a Californian, I have had the privilege of visiting Disneyland Resort my whole life. It is my happy place and feels like home. And now that we are parents, my husband and I especially love vacationing at Disney with our son. I am excited to help you plan your next vacation in both English and Spanish! Learn More About Alejandra

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