Little Girl with Cinderella on Wish
  • On Jun 25, 2023
    Sarah from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We plan to buy the placeholder for a future cruise on board. We booked our cruise with a certain travel agent and don’t want to use them again, there’s another travel agent we want to use. Can we add a new travel agent to the placeholder on board?

    Ahoy, Sarah! It's my pleasure to welcome you to planDisney!

    Sarah, I'm so happy to chat with you today, because I have experienced exactly the scenario you are describing. The onboard-only booking offer is a great way to ensure your next sailing is never too far away without locking into a date before you're ready. When my family and I booked our placeholder cruise onboard, I needed the flexibility but fell in love with Disney Cruise Line and knew we needed to return. 

    Now, in my experience, we booked our placeholder by visiting the Guest Services Desk. The Cast Member securing our payment asked if we wanted the future sailing to be assigned to the travel agent on file. If the Cast Member booking your placeholder forgets to ask, make sure to let them know (at the beginning of the process) that you would like to retain your own booking this time. You will then be given your confirmation number, not assigned or associated with any travel agent. However, you are then welcome, when you are back on land, to reach out to the travel agent of your choice and transfer your booking then. You'll just need the confirmation number of your placeholder reservation. 

    Sarah, after your placeholder cruise reservation is correctly associated, you're ready for the fun part... looking for your next Disney cruise! With so many itineraries and destinations to choose from, it might take a while, but I know you'll find a sailing that... in the words of Mary Poppins... is "practically perfect in every way."

    If you have any additional questions, please come on back to planDisney where my fellow panelists and I are always happy to assist. 

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Pennsylvania

Greetings from central Pennsylvania! Hi, I’m Lauren and I can’t wait to answer all of your Walt Disney World Resort and Disney Vacation Club questions. My husband and I became Disney Vacation Club Members because we love visiting the Disney Parks and with hectic day-to-day schedules, wanted to prioritize time away for our family. The options at the Walt Disney World Resort make each trip unique and I am excited to help other families build vacations with those unforgettable moments.

Learn More About Lauren

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