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  • On Oct 10, 2022
    Leeann from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there ANY way to use a placeholder purchased on a previous cruise to book online? Or is the only option to call on the phone to get the discount?

    Hello there, LeeAnn! Welcome to planDisney. My pals and I are happy that you sailed our way with your question!

    As someone that books a placeholder every time I sail with the Disney Cruise Line, I'm happy to answer your question. While I wish there was a way to use the placeholder purchased on a previous cruise to book a new sailing online, you must call Disney Cruise Line to apply your placeholder to a new reservation. Agents are available to take your call from 8:00 a.m. to 10:00 p.m. on weekdays, and from 9:00 a.m. to 8:00 p.m. on the weekend. Call (800) 951-3532 and follow the prompts to book a new cruise reservation. 

    Please remember that placeholders must be used within 24 months of purchasing. I'm curious to know... where will you be using your discount to sail next? With so many exciting options and five ships to choose from, I'm sure you will find something fabulous for your sailing crew. 

    I'm partial to the special holiday sailings onboard. You can celebrate the spooky season with a Halloween on the High Seas voyage or wintertime festivities with a Very Merrytime sailing. With dazzling decor, festive characters, and themed activities, these special sailings make the holidays extra happy. 

    LeeAnn, please sail our way again if we can be of further assistance. I hope to see ya real soon!

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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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