Hello there, LeeAnn! Welcome to planDisney. My pals and I are happy that you sailed our way with your question!
As someone that books a placeholder every time I sail with the Disney Cruise Line, I'm happy to answer your question. While I wish there was a way to use the placeholder purchased on a previous cruise to book a new sailing online, you must
call Disney Cruise Line to apply your placeholder to a new reservation. Agents are available to take your call from 8:00 a.m. to 10:00 p.m. on weekdays, and from 9:00 a.m. to 8:00 p.m. on the weekend. Call (800) 951-3532 and follow the prompts to book a new cruise reservation.
Please remember that placeholders must be used within 24 months of purchasing. I'm curious to know... where will you be using your discount to sail next? With so many exciting options and five ships to choose from, I'm sure you will find something fabulous for your sailing crew.
I'm partial to the special holiday sailings onboard. You can celebrate the spooky season with a
Halloween on the High Seas voyage or wintertime festivities with a
Very Merrytime sailing. With dazzling decor, festive characters, and themed activities, these special sailings make the holidays extra happy.
LeeAnn, please sail our way again if we can be of further assistance. I hope to see ya real soon!
Adrianna