Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Dec 17, 2013
    Jamie from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I had placed the complimentary hold on a vacation pkg to WDW but I never put money down. I received the email from WDW saying they could not hold our reservation w/o the deposit, then 2 weeks later got the Magic+ Incredible USB box by mail. Why?

    Hi Jamie!

         Disney is currently testing and rolling out My Magic + in Walt Disney World.  It may be that since you expressed an interest in a Walt Disney World vacation, that a My Magic + Incredible USB Box was mailed out to your home.  This new My Magic + USB may be taking the place of the Vacation Planning CD/DVD that was given to Guests who were interested in planning a Walt Disney World vacation in previous years. I would encourage you to connect the USB to your computer and view the contents.

    I hope that you do book a Walt Disney World vacation in the near future!

    Keep Dreaming Big!
    Marc
thumbnail image for Marc

Meet the Panelist: Marc, New York

I am a single Father to one incredible boy.  I would love nothing more than to provide people with Disney vacation planning that will enable them to have a new experience or make their Disney vacation just a little more magical! Learn More About Marc

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