• On Aug 21, 2016
    Beth from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get a PIN or notification of resort room discounts. I am a AP but never receive any notification of AP discounts for rooms. I need a wheelchair accessible room with a roll in shower for my paraplegic child so my room choices are very limited. HELP

    Hi Beth,

    I'm happy to help a fellow Florida annual passholder! I receive my notices of resort specials by email and in the Mickey Monitor passholders receive in the mail quarterly. The email notices, of course, are the most timely, and I try to book as soon as I see the new specials.

    I suggest you double-check your profile in My Disney Experience to be sure your email address is correct. You also may want to be sure that your email provider isn't sending the passholder communications to your junk mail folder.

    Here are the instructions for how to keep the emails out of the junk folder from the passholder email I received a week ago:

    "To ensure the delivery of emails concerning Disney Destinations, LLC, to your inbox, please take a moment to add DisneyDestinations@passholder.disneyparks.com to your email address book or safe list."

    I also keep an eye on the Special Offers section of the Walt Disney World website for new deals.

    Thanks for checking in with the Disney Parks Moms Panel. I hope my suggestions ensure that you get prompt notice of the specials from now on. Enjoy!


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Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
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