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  • On Apr 21, 2021
    Brooke from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We picked out our Magic Bands about a month ago and haven't seen any shipping numbers. However, the bands status is active, but we never activated them. How do I check the location and shipping information?

    Hello there, Brooke! Thanks for stopping by the planDisney panel with a question for us. 

    I’m so glad to chat with you about your upcoming trip! Magic Bands are the ultimate Disney Vacation accessory, and you will certainly want to make sure you have yours on your wrist by the time you travel! It sounds like your bands have been shipped to you but may have been lost or held up in transit. The first suggestion I have is to check your email (including the Junk folder) for a message with tracking information. If you cannot locate it, the next recommendation I have would be to contact Disney Reservations via telephone, and they should be able to help locate it for you! 

    Brooke, did you know that any old Magic Bands and Admission Cards, as long as you do not deactivate them, remain active on your account and can also be used for Theme Park entry? If you are staying at a Disney Resorts Hotel Collection property, your Magic Band will serve as the key to your Resort hotel room! While staying on property, you can also make purchases using just the flair on your wrist! Don’t forget to make Disney Park Pass reservations for each member of your travel party in advance! And if you have not done so already, please review the Experience Updates pages to see all the details of the phased reopening of the Disney Parks, including up-to-date availability of experiences and attractions! Lastly, if you ever need any more help making magic, do not hesitate to come back and see us again soon!

    Wishing you many magical memories,
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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