Rock 'n' Roller Coaster
  • On May 10, 2023
    Steve from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have to pick up tickets at will call but I do not have the original credit card used to purchase as they were a gift bought through a travel agent for me?

    Hey, howdy, hey Steve, and welcome to planDisney. We have answers to your Disney vacation questions that cover Aurora to Zootopia. Here is some information you will need to get the tickets from Will Call before you go to Will Call. By the way, any friend who gives you Walt Disney World Resort Theme Park tickets is someone to hold onto forever. What a fabulous gift!

    As long as you have a Will Call Confirmation Number (usually four letters followed by eight numbers) you should be able to get your ticket linked to your My Disney Experience account online or through the My Disney Experience app before you arrive at Walt Disney World Resort. Once there you may pick up your Key to the World card (hard plastics card) from any Theme Park Ticket Window or the Disney Ticket Center at Disney Springs with a valid ID and do not need the original credit card. If your friend can forward you the email confirmation with all the details that should help you. If you are having trouble, speak with a Cast Member at Existing Tickets or call the travel agent to get you set up. 

    planDisney ProTip: Once you get your ticket linked you will be able to make Park Pass Reservations. Currently, without a Park Pass Reservation, you may not be able to enter the theme park of your choice.

    Steve, I am excited about your trip next month. Please reach out to me directly if you have any follow-up questions related to your Disney vacation.

    Enjoy making many Magical Memories.
    ~Jason
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Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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