Couple enjoying pretzel at Disney's Animal Kingdom Theme Park; AA; mickey ears
  • On Jun 1, 2024
    Shawna from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I pick DAS options before my reservation date

    Hello Shawna,

    Thank you for contacting planDisney with your question about the Disability Access Service (DAS) at Walt Disney World Resort. It's wonderful to hear that you're preparing in advance to make your visit as comfortable as possible!

    I'd like to share an important update regarding the DAS system. Recently, there have been changes to how DAS Advance selections are handled. As of the latest update, the option to pre-select DAS Advance selections via video chat before your park visit is no longer available.

    However, you can still register for DAS in advance through a live video chat with a Cast Member via the My Disney Experience app. During this registration, you can discuss your needs and how to best utilize DAS during your visit. While you can no longer make advance reservations for specific rides before your trip, once you arrive at the park, you can make DAS return time selections throughout your day at Guest Relations or using the My Disney experience app.

    For your upcoming trip, I recommend registering for DAS as early as possible and utilizing the service on the day of your visit to select return times for attractions directly from the app or at any Guest Relations location throughout the parks.

    I hope this clarifies the recent changes, Shawna! If you have any further questions or need additional assistance, please don't hesitate to reach out. Enjoy your magical journey at Walt Disney World Resort!

    Best regards,
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

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