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  • On Jan 28, 2020
    Dee dee from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Can I pick up will call tickets for my family with their id’s or do they have to all be present to pick them up

    Hello Dee Dee!

    Welcome to the Disney Parks Moms Panel! I'm so happy you stopped by to ask us a question.

    Planning to go on a Walt Disney World Resort vacation with family is one of my very favorite things in the world. To be able to share in the magic of it all and create lifelong memories that you will treasure together is remarkable. How exciting that you and your ohana are gearing up to come and have a spectacular time at The Most Magical Place on Earth!

    If your Theme Park Tickets are under one order, one person can pick them all up. However, if your family ordered separately, making it a multiple ticket order, your family members must be present to pick up their own orders. For your convenience, there are different locations you and your family can go to pick up your Theme Park Tickets. You can pick up your Will Call tickets at any Guest Relations at Walt Disney World Resort, including one at Disney Springs, any Disney Resort hotel Lobby Concierge, and any Walt Disney World Resort Theme Park or Water Park Ticket Booths. If you have any questions, you are welcome to call Existing Tickets and a Cast Member will be happy to assist you. 

    When you purchase Theme Park Tickets, you should receive an email with a confirmation number. You can use this number to link it to your My Disney Experience account, if you haven't done so already. This way, you will be ready to make your FastPass+ selections!

    Dee Dee, I hope you and your family have the most magical time making memories!

    Aena 
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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