Asian Family; Multigenerational
  • On Nov 18, 2023
    Emily from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you still get physical tickets at the park gate? Or if staying at a Disney hotel will your room key work for your park ticket? We have a trip planned with grandparents who do not have smart phones and won’t be able to have a digital ticket.

    Hello again, Emily, and welcome back to planDisney!

    We're so happy to see you here again and it would be my pleasure to help you with your question! It warms my heart to see a multi-generational family Disneyland Resort trip. I just recently returned from just such a trip with my sister's family and it was such an awesome experience to see both the young and the young-at-heart enjoying their time together at the Happiest Place on Earth! 

    I still fondly remember those physical Disneyland Park tickets that were given to you as you entered the Parks. After chatting with a Cast Member, however, I'm afraid that those tickets are a thing of the past. You are unable to obtain printed tickets at the Main Entrance, but you may instead print out physical tickets at home ahead of your visit. If you locate the original confirmation email from Disney when the tickets were purchased, you'll see a link to "Access Your eTickets." If you follow this link, you'll see the tickets along with an option to "Print eTickets" on the top right.

    If I might offer another option, consider linking the grandparents' tickets to your Disneyland account. If they enter the Park at the same time, their tickets will be a simple swipe away on your smartphone within the Disneyland Mobile App. And, since they are linked to your account, you may book Lightning Lanes (if you've all purchased Genie+), Individual Lightning Lanes, and virtual queues on their behalf. Another option would be to purchase a MagicBand+ for each of them and attach their ticket to the Band, so they won't need to carry around a physical ticket.

    For your final question, a Key to the Magic Card (which may be requested free of charge at the front desk of your Disneyland Resort Hotel upon check-in) will serve as your hotel room key but not for Park admission. You will need this card to access the special Resort only Entrances to the Parks (if offered). 

    I think it's so sweet of you to ensure that the older generation in your party has a special time as well, Emily! Make sure to capture the visit with the Disney PhotoPass photographers located all throughout the Parks. And if you need anything else from us, please don't hesitate to come on by again, because you're always welcome at planDisney! Until next time!

    Wishing You a Great, Big, Beautiful Tomorrow!
    -Al
thumbnail image for Al

Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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