Couple on Big Thunder Mountain; LGBTQ couple; Magic Kingdom
  • On Mar 2, 2024
    Stephanie from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get my photos from photo pass. Bought genie plus but does not let me dowloand

    Hi Stephanie,

    I hope you are having the most magical visit to Walt Disney World Resort! I'm picturing ideal Florida weather, delicious food, a wonderful visit to the EPCOT International Flower & Garden Festival and more. Please enjoy some Hanami Fruishi for me!

    To access the Disney PhotoPass Attraction Images included with your purchase of Disney Genie+, we first need to make sure that the PhotoPass Images are linked to your My Disney Experience account. Be sure to wear your MagicBand or toggle the Bluetooth to the on position on a Mobile Device that is signed into your My Disney Experience Mobile App, and keep that device with you on the attraction.

    Once you have experienced an attraction with the linked PhotoPass image, you should be able to download it from your My Disney Experience Mobile App. Simply log in, click the menu on the bottom-right corner with the three horizontal lines, and then select Photos. You should be able to download any Disney PhotoPass Attraction image by selecting it and clicking Save.

    Stephanie, please do keep in mind that while Genie+ includes your attraction images, all other Disney PhotoPass photos will require an additional purchase to download. 

    I hope that was helpful! Come on back and ask us another question if we need to make like Princess Tiana and dig a little deeper. We are here for you! 

    Adventure is out there,

    Sally
thumbnail image for Sally

Meet the Panelist: Sally, Georgia

"To all who come to this happy place, welcome." I am the lucky wife to my brave Prince, a homeschool mom to two bold and brilliant daughters, and a wine educator. Joining the Disney Vacation Club meant that our family could travel to a "World of yesterday, tomorrow, and fantasy" as often as we could sneak away, so we do! I'm so glad you have joined us and would be thrilled to sprinkle a little Pixie Dust on your next unforgettable vacation! Learn More About Sally

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