• On Mar 23, 2022
    Cathy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    All of my photos did not download on memory Maker and I can’t figure out to resume Downloading the rest. I Don’t see a download all option on my Laptop.

    Hello, Cathy!

    Welcome back to planDisney! I am so happy to hear that you had a wonderful time and returned with a lot of photos on your Memory Maker account. I would be happy to help you in downloading all of your photos. 

    Sign in to My Disney Experience and click on the “My Photos” tab. You will be taken to your Memory Maker account. When downloading photos, I always select the “Include Family & Friends” option near the top right corner of the page. Next, you will want to scroll down to the bottom of your page of photos, give some time to load so that you can select them all for download. I usually select a photo at the bottom of my page and then scroll back up to the top. You should see an option to “Select all visible media,” click the box to select all of your photos. Now, you can click the blue Download icon. Your photos will begin to download to a folder that is stored on your computer. You may need to unzip the folder to access your photos. 

    Now you can share photos with your family and friends and even post them to your social media channels. Your photos will expire 45 days from the date they are taken. If you need more time, you can purchase a one-time 15-day extension. You can also purchase a variety of other products like personalized mugs, calendars, mouse pads, and much more with your photos. One product I always purchase is the Memory Maker Archive Disc. I love having a backup to my photos, in case something were to happen to my computer. You can also purchase a Disney PhotoPass Archive USB as well. Not only will you receive all of your photos, but you will also receive over 400 high-resolution photos taken throughout the Walt Disney World Resort. These are the perfect companion to your precious memories. You will also receive a Limited License Agreement that will give you the right to use these photos for your personal use. 

    One thing I have noticed when working with my photos is that I realize how much I miss the Walt Disney World Resort already. The only solution is to start planning my next trip. If you have any questions or need some tips for planning your next trip, please come back and visit us again here at planDisney. 

    See ya real soon, 
    Andrea 

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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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