Hi Jake!
Thanks for your question and for visiting the Disney Parks Moms Panel!
Disney's
PhotoPass Service AND
Memory Maker product are two great ways to capture all of the magic and memories of your vacation to
Walt Disney World!! The PhotoPass photographers really do a great job of capturing pictures, both candid and posed, that you are sure to cherish and talk about for years to come.
I know that, personally, in the past, I have either lost track of time before photos expired, OR have had trouble choosing which ones I may have wanted different PhotoPass products of. Either way, I have had my photos expire and disappear MORE than once. It is a huge bummer!
Luckily, each time, I have had all of my resort reservation information still intact and took a leap of faith and called the
PhotoPass Guest Support hotline. I have been fortunate to connect with Cast Members who have gone above and beyond in helping me to retrieve these photos that I was so desperately seeking.
There is no guarantee that this is possible, but with a little pixie dusted patience and magic, and depending how much time has elapsed, you may be in luck. Give them a call as soon as you can and I wish you the best of luck.
Believe!!
Chris