Family Halloween Carsland Vampire Costume
  • On Oct 10, 2022
    Meredith from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had Photo Pass people take pictures last night at Oogie Boogie Bash. How do I access them? They scanned my wrist band, but they didn’t scan my event pass. Is there any way to look at those pictures? They are not my photo section on the Disneyland App.

    Boo to you, Meredith, and welcome to planDisney!

    I hope you had a frightfully fun experience at Oogie Boogie Bash – A Disney Halloween Party! My daughter and I attended several weeks ago, and we had a blast!

    I actually had the exact same problem as you, too, since my event wristband was scanned by the Disney PhotoPass Service Cast Member, but I forgot to link it to my Disneyland app before throwing away my wristband! I’m happy to report that your event photos aren’t lost forever, and should be able to be recovered. I called PhotoPass Guest Support at (714) 520-7106, and a Cast Member was able to locate my photos with a few key pieces of information. The Cast Member asked for the day of the event, the approximate timing, the location, and for basic information about our costumes. From there, he was able to search for our photos, and once he found one, was able to locate others from the night. He also verified my Disney account information, and was able to link the PhotoPass photos to my Disneyland app. They appeared in my Disneyland app while I was still on the phone with him! PhotoPass Guest Support is usually available Monday through Saturday from 9:00 AM to 9:00 PM. 

    If you still happen to have your wristband, you can also try linking the QR code directly to your Disneyland app. On the app, tap on “Photos,” and then select “Link Photos” in the upper right corner. Tap on “Link Ticket or Pass” and you can enter the ID number found under the QR code on the wristband manually. If this doesn’t work, I recommend calling PhotoPass Guest Support, and a Cast Member will be happy to help you!

    I can’t wait for you to check out your Oogie Boogie Bash photos, Meredith! I’m so thankful to have these photos to go along with my magical memories from the event. Enjoy the rest of the Halloween season!

    Wishing you a grim, grinning good day,
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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