Hey Michael,
Thanks for stopping by planDisney to bring us your question! We are happy to point you in the pixie-dusted direction you are looking for.
Michael, your best bet is to head over to the official Walt Disney World website and look for the
Contact Us section. From there, you can reach a reservations Cast Member by phone or chat, depending on what's available at the time. If you've already got the
My Disney Experience app on your phone, you can find those same contact options right in there, which is super handy if you have an existing reservation and want them to pull it up while you're talking.
A few pro-tips for a quick and easy chat with one of the Walt Disney World Resort’s awesome cast members: If you reach out earlier in the day, it tends to mean shorter wait times, and the chat option can move pretty quickly if phone lines are busy. If you already have a reservation number, keep it close. It'll help them help you faster.
I really hope you get connected quickly and get everything sorted out! And if anything else comes up while you're planning, don't hesitate to come back and see us. We’re always around and happy to help!
Sending you wishes for a magical day,
Emille