Epcot and monorail at night
  • On Mar 21, 2022
    Thomas from ID Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My phone is not compatible to down load genie plus . what are the the phone requirements for android.

    Hiya Thomas - welcome to planDisney!

    Thanks so much for stopping by with your first question to our team of panelists! We're here to help you make the most out of your vacation. It's sure to be a magical trip - you're visiting during the Walt Disney World 50th Anniversary Celebration full of exciting new attractions, entertainment, and so much more!

    The My Disney Experience Mobile App is a great tool, both for planning and for using during your vacation! Disney Genie is a complimentary service within the app that can help you plan your day around your crew's interests, must-do attractions, and must-see characters. It can even suggest great dining options nearby when you're in the Theme Parks! The Disney Genie+ service is an available add-on to any theme park ticket and allows you to experience many attractions with less wait time through Lightning Lane access. Genie+ can either be added on when purchasing multi-day park tickets or can easily be purchased within the app on the day you would like to use it.

    The current requirements to install and use the My Disney Experience Mobile App are to have Android 8.0 or greater installed and updated on your device. I've also heard that some Android users who have altered their phone's operating system (i.e., "jail-breaking") have difficulty installing the app. You may need to contact your device manufacturer if you are not able to update your operating system to meet the requirements.

    Thomas, I hope this information helps you better understand the Genie and Genie+ services, and get's you headed down the right path to using the app during your upcoming trip! Let me know if any other questions pop up as you continue your planning.

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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