Welcome to planDisney, Zacarias!
I am happy your Fairy Godmother guided you to us! It is a pleasure to assist you as you plan magical memories at the Walt Disney World Resort!
Although
theme park tickets are non-refundable and cannot be canceled, did you know that you can modify them online or via the
My Disney Experience app (subject to the terms and conditions at the time of purchase)? While using the app on your mobile device, tap the three horizontal lines at the bottom of the screen and select
Tickets and Passes. Find the ticket you wish to modify and tap
Change Ticket. You will be able to select new dates, a different number of days for your ticket, as well as a different ticket type. Please note that all modifications are subject to availability and extra charges. If you require assistance, do not hesitate to reach out to our friends at Existing Tickets by calling (407) 566-4985.
planDisney tip: As soon as you modify your tickets, remember to
sign in to your Disney account to make
Disney Park Pass reservations for the dates of your visit.
I hope this helps you while planning, Zacarias! Come back to visit us if you have additional questions and have a magical visit to the Walt Disney World Resort!
Thiana