Mom And Son Giraffe
  • On Mar 17, 2014
    Karen from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a personal issue and have had guest assistance cards in the past without having to go into to many details. The new das cards when the cast member asks questions is it in a private area . I don't feel comfortable talking about

    Hi Karen ~

    When I've requested a Disability Access Service Card (DAS) for my son, it was different for each park. At Disney's Hollywood Studios, we were escorted to a table just outside Guest Relations. We felt very comfortable discussing my son's needs there with the Cast Member. At Magic Kingdom, it was inside Guest Relations. This may vary depending on how busy they are at Guest Relations when you visit.

    When you are greeted by a Cast Member at Guest Relations, I would recommend that you tell them you are requesting a DAS but would like to discuss the reason in a private or remote area because it involves a sensitive matter. They have always used an iPad mini when taking my son's picture and information so they should be able to accommodate you. All of the Cast Members we've spoken with have been really great and understanding when assisting us.

    Here is some information about how the DAS works. I've also included a link to a list of Frequently Asked Questions about the DAS that may assist you as well.

    Please feel free to visit us again with all of your questions. We are hEAR to help!

    Wishing you minnie magical memories :-) Allison V.
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Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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