• On Nov 9, 2021
    Michael from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    A person in our group can not go. How do I send them their ticket to use at a later date

    Hi there, Michael! Welcome to planDisney, and thank you so much for stopping by to see us! I am happy to hear that you’re planning a Disney vacation soon, but I’m sorry to hear someone at your party can no longer go! However, given the current circumstances, it is entirely understandable that these things would come up. 

    If this Theme Park Ticket is assigned to this individual, it will remain assigned to them. If the Ticket expires, you can reuse its value in the future toward the purchase of a new Ticket! The value paid toward this Ticket will not expire. Alternatively, you can explore having it reassigned to someone else, if possible, by contacting Disney Reservations/Existing Tickets to discuss the options via phone! 

    Michael, I hope that this information helps you make the needed changes before your next trip! If we can help you in any other way, do not hesitate to come see us again! We would love to see you again soon! 

    Wishing you many magical memories,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.