dlr planning 12; Woman in a wheelchair petting service dog outside Mad Tea Party
  • On Aug 23, 2023
    Tina from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How does then people in wheelchairs work while at Disneyland California and California adventure

    Hi Tina!

    Welcome to planDisney! Accessibility at the Disneyland Resort is a big deal, and there are lots of resources for you to help plan your visit.

    The Guests with Mobility Disabilities webpage outlines the accessibility levels for each attraction. For many experiences, guests can remain in their wheelchairs. For others, guests may need to transfer from their wheelchairs to a ride vehicle. A small number of attractions require guests to be able to walk, however several of those also have an alternative wheelchair-accessible experience.

    The Disneyland Park Guide for Guests with Disabilities and the Disney California Adventure Park Guide for Guests with Disabilities are really helpful! They show the locations of companion restrooms and have icons to tell you what the transfer requirements for each attraction are.

    The park guides also note which attractions require guests in wheelchairs to obtain a "Location Return Time" to use a separate entrance in their wheelchair. Just ask the Cast Member greeting guests at the entrances to those attractions and they'll be happy to help you get a return time. Many attractions allow guests in wheelchairs to use the regular queue, which is also noted in the attraction descriptions on each guide. Some shows and parades have limited designated viewing areas for guests in wheelchairs. If there's one that you're particularly interested in I recommend stopping by Guest Services early in the day to ask about wheelchair viewing options, as space is usually limited.  

    All three Disneyland Resort Hotels also have features and services for guests with mobility disabilities including accessible rooms and paths of travel. Plus, they're all beautiful and full of Disney touches! I especially appreciate that the Disneyland Monorail is accessible for wheelchairs, so guests can ride straight from the Downtown Disney District!

    You are also welcome to contact Disability Services directly and speak with a Cast Member about any questions as you plan your trip. Their phone number and email address are at the top of the disabilities webpage! I've spoken with them many times and they're always really happy to help.

    I can personally say that the Disney Parks strive to help each guest have a magical experience in the parks, Tina! I hope this information helps you feel confident in planning your visit. Please let me know if I can answer any other questions for you!

    Keep moving forward!

    Amanda 

     
thumbnail image for Amanda

Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences! Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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