• On Jan 9, 2022
    Grace from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    There were 3 people on my reservation, but I paid for all tickets. I just had to cancel because one member has a family member with covid and she cannot come. Do I get my money back? Can I transfer her ticket so I can use it at a later date

    Hey there Grace! We are so glad you stopped by planDisney with your question. We know planning anything right now can be hard and it's important to know you have options.

    I'm sorry to hear that you had to cancel your upcoming trip. I hope you are at ease to know that you can easily reschedule your ticket reservations when you are ready to visit. You can make reservations and cancel them both on the website or in the Disneyland app, as needed. Disneyland Resort is committed to welcoming Guests as safely as possible. If your Guest can no longer come, anyone can use her ticket at a later date if the ticket if it is completely unused.

    When you are ready to plan and reschedule your trip remember to book your theme park ticket reservations as soon as you know the dates. I also suggest you make sure you have the Disneyland app downloaded to your mobile device so you are ready to check attraction wait times, mobile order your favorite snacks, and allow Disney Genie service to help plan your day in the parks.

    Grace, thanks again for bringing your question to us here at planDisney. We will be here when you decide to schedule and are happy to answer any other questions you may have. See you real soon!

    Carrie
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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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