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  • On Nov 3, 2023
    Michelle from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can people reach me if there is an emergency at home while I am on the cruise?

    Ahoy, Michelle, and welcome to planDisney!

    Thank you for cruising to us at planDisney before you head off for an adventure at sea. I’d be happy to share the information you need to leave with your loved ones in case you need to be contacted while traveling.

    If they will be calling from the U.S., have them dial 1-888-322-8732. For international calls from shore to ship, the phone number is +1 732-335-3281. These phone calls are limited to ten minutes per call and there is a fee per minute. Please be sure to leave your ship's name and your stateroom number with family and friends who might need to call as they will need to know this information to reach you. 

    If those who you wish to stay in contact with have iMessaging or WhatsApp, you can send messages to one another while on the ship. Once onboard, put your phone in airplane mode and connect to the DCL Guest Wi-Fi to begin sending messages. You won’t be able to send photos or videos to one another, but messages can be sent to keep in touch.

    I hope that helps you rest at ease as you embark on your upcoming voyage. It's my wish that everything is smooth sailing for your family. Have a vacation filled with memories and magic for everyone!

    Bon Voyage,

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Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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