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  • On Jan 17, 2023
    Amy from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    For people who qualify for Disability Access, what assistance is available to get in and out of ride vehicles. Specifically, rides you have to step in and out of and rides with conveyor belts?

    Hi there, Amy! Welcome to planDisney!

    Oh boy, I'm so excited to hear that you're making plans to visit Walt Disney World Resort in May! On my most recent visit, I brought along my parents who utilized the Disability Access Service. This worked well to help make sure they didn't miss a minute of the magic! Amy, I would love to help you with your question and give you all the information available to you.

    You are right, some attractions offer various levels of assistance when accessing ride vehicles at Walt Disney World Resort. For attractions that are continuously moving, there is often the ability to slow down (or even temporarily pause) the attraction in order to allow people a little extra time to safely exit the ride vehicle. I'd also recommend that you check out the Services for Guests with Mobility Disabilities, which outlines the type of assistance provided for different types of attractions. For example, if a Guest requires the use of an ECV or wheelchair, there's a list of attractions where Guests may remain in their ECV/wheelchair during the experience. My best tip for Guests who require a bit more mobility assistance is to speak to a Cast Member outside of the attraction. They'll be able to let you know what you can expect and if there happens to be an alternate entrance that would make the attraction more accessible.

    Additionally, I would highly recommend calling Disability Services at (407) 560-2547 or emailing disability.services@disneyparks.com. They will be happy to assist you with your questions and personal needs, especially if you're wondering about specific attractions. This team is dedicated to making sure that the parks and experiences remain accessible for all Guests.

    I hope I was able to point you in the right direction, Amy! If you have any other questions, I hope you visit us again real soon.

    You've got a friend in me!
    Michelle
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Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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