Father and son walking through BOG
  • On Dec 15, 2020
    Margo from LA Asked

    How many people can you put for one DAS pass?

    Hi, Margo!  Thanks for bringing your question to planDisney.

    One of the reasons why my family and I return to Walt Disney World Resort yEAR after yEAR is that they always go above and beyond to make the magic accessible to everyone.  This is important to us because my son is on the autism spectrum.  When we visit the Walt Disney World theme parks, my son uses Disability Access Service (DAS).  Disability Access Service is intended for Guests whose disability prevents them from waiting in a traditional queue environment.

    If you think that Disability Access Service might be helpful for a member of your travel party, you will want to stop by Guest Relations with your entire group when you first arrive at one of the theme parks.  If the Guest Relations Cast Members feel that Disability Access Service is an appropriate accommodation for the individual in your party who has a disability, they can set up your Disability Access Service pass for you.  The Cast Members will take a quick photo of the Guest who will be using Disability Access Service, and they will need to scan the MagicBands or admission cards of the other people in your party.  Once that is taken care of, you will be able to speak with a Cast Member at the entrance of an attraction that your group wishes to experience.  The Cast Member will scan the MagicBand or admission card of someone in your party to assign you a ride return time.  This return time will be based on the current standby wait time for that attraction.  You may then return at any time after your return time to experience that attraction without waiting in the standby queue.  Once your group has experienced the attraction, you may obtain a return time for another attraction.

    Typically, when my family uses Disability Access Service, we are visiting with only our immediate family of four.  However, in the past, we have had no trouble using this service while traveling with our extended family.  Since guidelines are always subject to change, I called Disability Services to verify the current limit to the number of Guests on one Disability Access Service pass.  The Cast Member with whom I spoke told me that you can currently have six Guests, including the person with the disability, on one Disability Access Service account.  If you will be vacationing with a group larger than six people and wish to discuss your personal situation with a Cast Member, please feel free to contact Disability Services by phone at (407) 560-2547 or by email at  disability.services@disneyparks.com.

    If we can help you with planning any other aspect of your magical vacation, please visit us again.  See ya real soon!
    Samantha
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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