Family planning a trip
  • On Jun 23, 2021
    Natalie from AL Asked

    How can I make payments on the trip through my Disney Experience account? I can see all of our plans laid out but don't see where to pay on the balance or keep up with what is still owed. TIA

    Hi Natalie!

    I'm so happy to hEAR you've got your plans laid out and ready for a visit to The Most Magical Place on Earth. Like Mickey Mouse says..."everybody getcha ears on! It's a good, good, good, good time!" 

    With My Disney Experience, it's easy to make payments on an existing Walt Disney World Resort vacation package. Simply log into your My Disney Experience account on the Walt Disney World website, and double-check that your reservation information has been linked correctly (you can check by looking at the "My Plans" page). Since you can see all of your plans laid out, it sounds like it is. If you don't see your Disney Resorts Collection hotel information, you can get it linked to your account by selecting the "Link a Reservation" tab under "Resort Hotel" and entering your reservation confirmation number. 

    Once everything looks "spit-spot" with your account, you should see an option to "Make a Payment" at the top of the page. You can follow the prompts from there to whittle down your balance until the final payment is due, 30 days prior to your arrival. You should receive an email or direct mail notification reminder to let you know when your final payment is due. Guests with room-only reservations do not need to make their final payment until arrival at the resort.

    If you'd like assistance from a Cast Member or encounter any issues with making payments through your My Disney Experience account, I encourage you to reach out by calling (407) 939-7675. There is also an email form you can use to reach Guest Relations with your payment inquiries. 

    I hope this helps, and you're soon on your way to enjoy all the magic waiting for you at Walt Disney World Resort.
    Diane W.
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Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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