Family with balloons at Grand Floridian
  • On Jul 24, 2022
    Roberta from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I make a payment on my vacation package?

    Hi, there!

     Welcome to planDisney, Roberta. I'm so happy you stopped by and even happier to hear you're planning a Walt Disney World Resort vacation! It's the very best kind if you ask me.

     You're going to love being a Guest of the Disney Resorts Collection. When you stay at a Disney Resort hotel, you're immersed in the magic of Disney storytelling, even after you've left the theme parks! You can also take advantage of unique perks like Early Theme Park Entry. Isn't that great?

     While you're counting down the days until your arrival at the Walt Disney World Resort, you are welcome to make payments on your vacation package in any amount, at any time. (The remaining balance is due 30-days prior to check-in.) To make a payment online, start by logging in to your My Disney Experience account. Hover over the My Disney Experience tab on the Walt Disney World Resort homepage and select "My Plans" from the drop-down menu that appears. Scroll down the page that says, "Roberta's Plans and Tickets." There will be five planning icons listed across the screen. Scroll past them until you see "My Plans, Reservations, and Tickets." You should see "Make a Payment" listed next to the details of your Resort hotel reservation. If you don't, not to fret! You can call the Disney Reservation Center at (407) 560-CHAT or (407) 560-2428. A friendly Cast Member there will be happy to process a payment for you!

     Your holiday visit is sure to be fa-la-la-la-fabulous! With seasonal decor, yuletide treats, and special events, the holiday season is exceptionally magical at the Walt Disney World Resort. My favorite holiday offering is the Candlelight Processional at the EPCOT International Festival of the Holidays. It's not to be missed!

     I hope this was helpful, Roberta. Please let us know if you have any new questions!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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