• On Feb 19, 2021
    Jenifer from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where do I make a payment? There is no place to do it?

    Hey there Jenifer!

    It’s so nice to see a fellow Arizonan visiting us here at planDisney. I’m doing my best happy dance right now since you have a reservation. Yay! You must be so excited, your trip to Walt Disney World Resort is so close!

    Jenifer, if you booked your trip as a vacation package, you can pay off the balance online. All you need to do is log in to your My Disney Experience account to view and pay off your existing balance. If you are still experiencing technical difficulties, when making your online payments, try updating to the latest version of your web browser. Once your web browser has been updated, try logging in to your account once more and make your payment. If you are still unable to complete your online payment, you can give the Walt Disney World Resort a call. A Cast Member will be happy to help process your payment over the phone. 

    Hakuna Matata, Jenifer. I’ve paid for my past vacations both online and by calling. Both payment options are very easy to do! I hope these tips help you complete your payment. Just think, you’re almost there! In the meantime, please let us know if there’s anything else we can help you with.

    See ya real soon!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

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