Photo of the exterios of the France Pavillion in Epcot
  • On Apr 1, 2023
    Jill from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When is my payment due?

    Hi there, Jill! Welcome to planDisney, and thank you so very much for bringing us your question. I'm more than happy to help you out today!

    If you booked a Vacation Package through the Walt Disney World Resort website, you'll need to make your final payment up to one month before your check-in date. However, if you made a room-only reservation, you'll need to pay your balance at check-in. In both cases, you'll be able to check your exact due dates on the website! You just need to hover over the My Disney Experience tab, click on My Plans, and scroll down until you see your reservation.

    Jill, if you still have any questions at that point, I encourage you to speak to a friendly Cast Member over at the Disney Resort Hotel Reservations hotline so they can help you out. That being said, you can also reach a Cast Member through the My Disney Experience mobile app by clicking on the three lines at the bottom right corner of your screen, scrolling all the way down and selecting the Chat box.

    I hope this helps, Jill! If you have any other questions for us, please don't hesitate to come back here. Remember that we're always available and more than happy to help! Have a magical rest of your day, my friend.

    Warm hugs,

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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