Hey there, Donna!
Thanks for bringing your question to planDisney. I'm always happy to chat with a fellow
Annual Passholder. It sounds like you took full advantage of the
convenient monthly payment option for Florida residents. This is a great way to enjoy a year of magic in the parks while budgeting the cost month by month after an initial down payment.
You'll need to
reach out to Passholder Payment Services by phone to update the card on file or inquire about missed payments. Unfortunately, there isn't currently a way for Passholders to manage this online. I recommend calling them as soon as possible to ensure there are no issues or further delays. The quicker you get the payment details resolved, the quicker you can get back to the magic in the parks! You can also
pay off the remaining balance in full, if you prefer.
My next visit isn't until June, but believe me, I'm already counting down the days! I can't wait to take advantage of the V.I.PASSHOLDER Summer Days offers, like
increased dining discounts at select restaurants. We checked off quite a few restaurants on our must-eat list during this promo period last summer, and our dining itinerary is ready to book as soon as our reservation window opens next week. I'm also super excited to see the
design of the latest Passholder magnet and add it to my growing collection!
Donna, I hope you can get your account details resolved quickly. If you have additional questions, please come back to planDisney and let us know. We're always glad to help.
Magic and memories,
Amy