Hi Karen,
Welcome to planDisney and thank you for sending us your question. I am glad to see you are wanting to make a payment toward your balance owing, that means you are headed to Walt Disney World Resort!
Depending on what you have purchased or booked, payments can be slightly different. If you purchased a
Walt Disney World Vacation Package that includes both Theme Park Tickets as well as a Disney Resorts Collection Hotel stay you will be able to make payments toward the balance owing
online or by calling (407) 939-7675. To make a payment online, login to
My Disney Experience and select "My Plans". From there scroll down to your existing reservation and you should find a blue tab that says "Make a Payment". Follow the prompts to add your information and confirm your payment, at your convenience. The updated balance will appear in My Disney Experience, and you should receive an email confirmation as well.
If you have chosen a Resort Hotel stay only, after paying the deposit at the time of booking, the balance owing is due upon arrival at your Disney Resorts Collection hotel when checking in. When purchasing
Theme Park Tickets only, full payment is due at the time of purchase.
I hope you found this information useful, Karen. If you have any other questions, please come back to
planDisney, we are always happy to help.
~Stephanie