Happiest Greetings on Earth, Tina! Welcome to planDisney and thank you for sharing your question with us. I'll be delighted to help.
Don't you just love being a part of the
Magic Key family? It is such a special program and I hope you have been enjoying all the exclusive benefits designed for Magic Key Holders like YOU! The best way I have found to locate information directly about your Magic Key Pass is to log in to your Disney account and select your profile under "My Disneyland." From there, you'll see any applicable Memberships & Passes and their expiration dates. At the moment, Guests may renew their Magic Key Pass up to 30 days prior to the stated expiration date and you can do so online, using the
Renewal page. This page will also list any Magic Key Passes that are within their renewal window and eligible to proceed with the renewal process.
It sounds like you may have purchased your Magic Key Pass using the monthly payment option, available to California Residents. If so, the best way to find out your balance is to call and speak with a Cast Member, using the dedicated
Magic Key Holder line.
I hope this has been helpful to you, Tina. If we can help with anything else in the meanwhile, please don't hesitate to reach out to
planDisney. It's always a pleasure to help fellow Guests plan their most magical visits to 'The Happiest Place on Earth!'
Wishing you Wondrous Journeys,
Tishra