Mobile Ordering
  • On Mar 13, 2021
    Claire from ESSEX Asked

    How do I pay using mobile app? Where is the money stored? How do I add credit? I prefer to use my pre-paid money card that I usually get from travel agents.

    Welcome back to planDisney, Claire!

    It is a pleasure to answer another question coming your way and assist you as you plan another magical visit to the Walt Disney World Resort.

    You can now conveniently order and pay for meals anytime, anywhere with Mobile Food & Beverage Ordering. While using the My Disney Experience app on your mobile device, tap the plus sign located at the bottom of the screen. Select Order Food, choose an available arrival window at one of the participating locations, and proceed with building your order. After selecting items from the menu, tap View My Order, and when you are ready to place it select Review Order Summary. Scroll down to confirm your order and select Continue to Checkout.

    As you complete your order within the app, please note that the default method of paying will be the credit card stored in your Disney account. As you review the details of your order and continue to checkout, you will be able to select payment methods that include Disney Gift Cards, the credit or debit card on file, or you can select a different card. You also have the option of using Apple Pay, but please note that pre-paid cards are currently not accepted and there is no way to add credits to your Disney account.

    planDisney tip: I recommend using the app at home before traveling to simulate an order and this way you can get used to the steps of the mobile ordering process.

    I hope this information is helpful, Claire! Stop by real soon if you have additional questions, we are delighted to help!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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