Welcome to planDisney, Lia!
I am so very glad that you found us. This is such a great question! You can make payments with Disney gift cards towards your stay at The Most Magical Place on earth through the
Walt Disney World website. Begin by selecting the
My Plans option from the My Disney Experience drop-down menu at the top of the screen. This page will show all of your vacation itinerary details, including your
Walt Disney World Resort Collection hotel information. Beneath your hotel confirmation will be a blue
Make a Payment link. Select this option and follow the remaining prompts to apply a gift card to your vacation package balance. When you are on the payment screen be sure to scroll past the credit card option. Below the pay by credit card selection, you should see a Disney gift card icon with an option that says
Pay with a Gift Card. There are a few important notes to keep in mind when trying to make a payment through your
My Disney Experience account.
- Payments can only be made through the website. Transactions cannot be processed through the My Disney Experience app.
- If you booked your accommodations through a travel agency, you will need to process all payments directly through them. You will not see this option in your My Disney Experience account.
- If your booking is a "room only" reservation (hotel booking without tickets) your balance will be due when you check-in. You can apply your gift card to the balance at the front desk of your hotel.
If you are still unable to pay with a gift card online, I recommend reaching out to a friendly Cast Member with
Disney Resort Hotel Reservations by phone. They will be able to assist you with processing your payment.
I hope your upcoming adventure is memorable and magical!
We'll see ya real soon!
Tammy