Mother with son and daughter in hotel bed reading a book; Mickey and Oswald Plush
  • On Jul 31, 2025
    Justine from WV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I pay for my room reservation in advance? Do I have to call every time I want to submit a payment?

    Hiya Justine,

    Welcome to planDisney! If you are not a fan of the hold music while waiting to speak to a Cast Member, I completely understand your desire for easier payment options for your vacation.

    Good news, Justine, you can make payments yourself online through My Disney Experience! But before I get ahead of myself, a quick reminder that you can only make payments if you have a Vacation Package. This package is created when you book your resort hotel in the same transaction as your theme park tickets. If you purchased your theme park tickets separately, then you have a “room only reservation” and cannot make payments toward your final trip balance at this time (final payment would be due when you check in). Now, assuming you have a Vacation Package, first log in to your My Disney Experience account. Once logged in, you should see “Justine’s Plans and Tickets.” Scroll down on the page until you see your upcoming resort hotel reservation details, including dates, confirmation number, and an option to make a payment. Click the button to make a payment and complete the onscreen prompts.

    I hope that was helpful, Justine. If you have a Vacation Package and still can’t find the payment option, consider reaching out to a Cast Member over the phone. They would be able to troubleshoot any technical issues and help you figure out what to do next. Please come back and see us if you need anything else.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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