Art of Animation Pool Resorts and More
  • On Mar 27, 2023
    Casey from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do I pay the remaining balance the day of check-in if I didn’t purchase a package? I can’t find where to pay it, and I don’t want my reservation cancelled. I bought one park day separately.

    Hi Casey. Thank you for bringing your question to us here at planDisney. We are always happy to help make some Disney magic!

    When you book a room-only reservation at a Disney Resorts Collection Hotel, you pay an initial deposit for your room. You will then pay off the balance when you arrive at your hotel. To make this process easier, I usually complete online check-in on the My Disney Experience mobile app. Before I arrive, I complete this process. It will guide you through a few questions about preferences and arrival time and will also ask you to input a credit card. This is the card that will be charged the balance on the day of your arrival. The best part? You won't need to stop at the front desk because you'll get a text or notification in the app when your room is ready and you can just go straight to your room. It's really convenient!

    Casey, I'm not sure when you are arriving but make sure to check out TRON / Lightcycle Run at Magic Kingdom Park. It is currently in a soft opening until April 2, 2023, and then it opens officially on April 4, 2023. If you can, I highly recommend trying to ride at night. The best way to do this is by purchasing an Individual Lightning Lane so you can select a time that works best for you (subject to availability). And since you are staying at a Disney Resorts Collection Hotel, you will be able to make your reservation at 7 a.m. EST, while other Guests will have to wait until the park opens!

    Please feel free to reach out again if you have any questions in the future.

    Execute the plan,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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