Hi Jacquie,
Welcome to planDisney and thank you for reaching out to us with your question about your upcoming visit to Walt Disney World Resort. Your visit is fast approaching, it will be here before you know it!
Guests who have booked a
Walt Disney World Resort Vacation Package that includes both Theme Park Tickets and a Disney Resorts Collection Hotel stay are able to make payments toward the balance owing in
My Disney Experience on the
Walt Disney World Resort website. To do so, hover over the "My Disney Experience" tab in the top right hand corner of the website and then select "My Plans". From there, scroll down to your reservation in "My Itinerary" where you will find your existing reservation and all the details, including the balance remaining. Beside the balance owing, there should be a tab that says "Make a Payment". Select this option and follow the prompts to complete the transaction. Your payment will be reflected in My Disney Experience and you should receive an email confirmation within 24 hours or so. If you prefer, you could also call Disney Resort Hotel Reservations and a Cast Member will be able to assist with your payment.
If you have booked a Disney Resorts Collection Hotel Room-Only stay, final payment is due upon arrival, so don't worry! Once you arrive, a Cast Member will be more than happy to process your payment.
I hope this information is useful, Jacquie. If you have any other questions, please come back and visit
planDisney again, we are always here to help.
~Stephanie