• On Apr 4, 2022
    Hannah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to pay off my package online but it won't allow me.

    Greetings, Hannah!

    Welcome back to planDisney! Your trip to The Most Magical Place on Earth is coming up so soon. I am sure you and your travel party are getting excited as you count down the days until your arrival. This is such a wonderful year to visit Walt Disney World. The World's Most Magical Celebration will still be going strong when you arrive. If you will be spending time in the parks during the evening, be sure to check out the Beacons of Magic. Each theme park's icon comes to life with dazzling lights that make a perfect photo backdrop every night. 

    I am so sorry to hear that you are currently unable to make an online payment. Though I do not have a magic wand to wave, I do have a few tips and tricks to share. Online payments can be made through your My Disney Experience account. If you do not have an account yet, Hakuna Matata! It only takes a few moments to set up an account and link your upcoming reservations. It is important to note that you can only make payments through My Disney Experience on the Walt Disney World website. Payments cannot be made through the My Disney Experience mobile app. While on the website, you will select the My Plans option from the My Disney Experience drop-down menu. This page should show your upcoming itinerary details, including your Walt Disney World Resort hotel information. Your reservation confirmation number, remaining balance, and a blue link to Make a Payment should all be on this page. If you do not see these details, and you have linked your reservation, you may need to speak to a Cast Member with Disney Resort Hotel Reservations to make sure your confirmation number is correctly linked. You can also make a payment during this call. I do have one last note to mention. If you booked your upcoming vacation package through a travel agency or professional, you will need to make all payments directly through them. You will not see a payment link in My Disney Experience in this situation. 

    Before signing off, I also want to drop a quick reminder to make your Disney Park Pass reservations if you have not already checked this important step off of your magical to-do list. All four theme parks currently require a reservation in addition to a valid theme park ticket. Some dates fill up quickly, so I recommend making your reservations as soon as possible! 

    I hope that your upcoming adventure is memorable and magical!
    We'll see ya real soon!
    Tammy 
thumbnail image for Tammy

Meet the Panelist: Tammy, Illinois

Hey Everyone! I'm Tammy. My Ohana and I live in the Northwest suburbs of Chicago. I am a preschool teacher and I also coordinate events for youth and families. I have been visiting Walt Disney World Resort since I was a teenager. I'm always looking for a new adventure to explore or an amazing snack to try. I love to share my tips and experiences because I want to help make all trips as memorable and magic as my travels have been.  Learn More About Tammy

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